Communication in the Workplace

Communication and Empathy – why is it important in your workplace?

Having effective and clear communication lines in place is crucial for the success of your business. Communication breakdown can happen easily but is not so easy to resolve without effective interventions.

Improve Communication in the Workplace

Call or email me today and get effective communication in the workplace to allow your company to prosper!

Tel: 07765182127


1:1 support in-house, online or in private countryside setting away from the workplace

Costs of ineffective communication skills in the workplace

The workplace is changing at a fast pace. Not keeping up with these changes leads to ineffective and often disastrous outcomes for organisations.

Without an effective strategy in place employees you leave yourself open to:

  • Employee frustration and insecurity now knowing where or who to turn to
  • Imposter Syndrome and Fear of failure
  • Costly mistakes
  • Ineffective use of time leading to decreased productivity

In turn, this often leads to absenteeism, stress which has spiralled out of control and inability to function.

Mind Training Solutions

Stay on top of your game with a thriving workforce

I will help you to:

  • Create an Employee Communication Strategy
  • Protect your employees
  • Improve workplace culture
  • Reduce employee turnover
  • Establish effective communication in the workplace

Small and family organisations

Smaller organisations and departments often suffer most. Whilst a convivial workplace can be pleasant, if not managed effectively, the group dynamics can lead to blurred lines between management and friendship. Ineffective attempts to resolve conflict or an unhealthy situation can lead to anxiety and disharmony leading to complete breakdown of communication. This is where outsourcing to an external provision can establish a healthy and flourishing environment.

Managers and small business owners

What about you? As humans we have an innate ability to understand others feelings. However when we are stressed that ability becomes weakened. Managers and business owners often tell me that they are not managing their time well due to stress and personal difficulties. Distractions from staff, disharmony in the workplace and unclear boundaries all further impact effective working.

It can be daunting to realise that communication is spiralling out of control. Prioritising communication whilst feeling overwhelmed with workload and staff management can seem detrimental to your time. However by establishing clear lines of communication, your working environment can only benefit.

Learn communication tools to keep you thriving and connecting effectively. Reap the benefits of a harmonious and happy team.

Empathic communication at work

Empathic communication in the workplace is essential for producing and generating feedback.

Empathy is the ability to recognise and understand others’ emotions. Ineffective communication can quickly lead to a stressful working environment. Empathy and effective communication can transform a volatile and uncooperative working environment. The result – a happy, healthy and cooperative workforce.

We are all aware of how easily a text message can be misinterpreted.

Consequences of lack of communication skills in the workplace and the ensuing misunderstanding leads to:

  • Confusion
  • Inadequacy & under performance
  • Frustration & anger
  • Learned helplessness
  • Anxiety
  • Social conflict

Cultivate a culture of Constructive Communication

Improving empathy and communication reduces workplace stress. Acknowledgement of others opinions and perspectives helps to create positive engagement.

Clear Communication along with an understanding of recommended lines of communication supports employees through challenging situations.

I will help you to cultivate a company culture of:

  • Effective verbal and non-verbal communication
  • Understanding and controlling emotions
  • Emotive language and how and where to use it
  • Nurturing positive relationships

Learn the skills to develop:

  • Emotional intelligence
  • Empathic relationships
  • Successful conflict resolutions
  • Positive & meaningful connections
  • Reflective and active listening
  • Communication styles & identification of personality types

Tailored support

1:1 support both face to face and online to cultivate clear communication in the workplace and accelerate productivity. Interactive group workshops to educate on effects of poor communication and importance of empathy.

Tel: 07765182127


mrs mindset - mindset coaching

How I help you achieve your results

I do 3 things:

  1. I dissociate blockages from the mind using a range of techniques including mindset coaching and clinical hypnotherapy.
  2. I help you reprogramme your mind and remove barriers so you can achieve your goal
  3. I seal the newfound belief in your mind so that you can continue to achieve and be the best you can be.

About me

As a leading therapist in the UK with a proven track record in achieving results, I design a bespoke workplace communication programme to suit your company’s individual needs. An experienced and established therapist, I use a combination of beliefs work, psychotherapy, mind training and neuro linguistic programming to help you achieve your goals and success.

Workshops and 1:1 support can take place at your workplace, online or at my private secluded practice

Involved in supporting organisations and individual wellbeing for over 20 years, I have seen the detrimental impact and immense cost of mental health not being supported in the workplace. Passionate about wellbeing and mental happiness, my unique style of explaining and educating gives invaluable tools for success and growth.

Contact Claire

Tel: 07765182127


Gilllian swaps anxiety and panic for a life of happiness after building a winning mindset

“The sessions were really enjoyable and I’ve changed my thought process completely within a matter of weeks. I have much more confidence, can walk into a pub or swimming pool without getting anxious and I can drive anywhere without fear of failure. I can’t believe how easy it has been. Claire has been a great teacher. Thank you

Now that I know and understand how my mind works I feel more confident and more in control. No-one’s ever shown me that before”

Charlotte is no longer anxious and now feels fabulous after changing her mindset

“I now enjoy life which I don’t think I did before. I can appreciate what I have and what I can do. I’m no longer desperate. I’m so grateful for being empowered. It’s all so simple really if you’ve got someone to show you the way. Thank you so much.”

Charley is anxiety and worry free after working with me on mindset success

“Sessions were relaxing, comfortable and I left each one feeling as though something had been accomplished. It’s left me with what I call ‘legacy tools’. Subconsciously something comes into my thoughts now when I encounter anxious situations. Thanks Claire! You’ve made a difference for me!

This treatment has been fantastic. I didn’t believe it at first as I was constantly worrying and anxiety was getting me down. Now I am no longer ‘doing’ anxiety! Would definitely recommend Claire to a friend or to anyone who is suffering and letting anxiety take over their life, put a stop to it now and go to see Claire.”

Becky is anxiety free following the Mrs Mindset VIP Programme

“Claire is brilliant. My anxiety is gone!! I just wish I had gone to her sooner!”

Leah is amazed at how fast her anxiety and fears disappeared with mindset coaching

“I would definitely recommend Claire to anyone hoping to overcome a psychological problem. One thing that sets what she offers apart from other forms of psychological therapy that I have experienced is the speed of the results.”

As Featured By

Katharyn O'Brien
Mrs Mindset has been a Godsend in these stressful times As a firm of solicitors life is fast paced and often stressful. Executive burnout is so prevalent these days that coming out of lockdown we decided to take steps to find someone to support out team and their mental health. I had a recommendation from a number of professional in the business about Mrs Mindset and Claire has been amazing. Staff know there is someone they can turn to if they get overwhelmed, someone they can talk to and who will give them strategies to deal with the issues that arise. It is important that the team are cared for and supported as they are the business. Now Claire is part of our Mental Health policy and it has already made a difference. Lots of people talk about supporting employees and their mental health but Claire has given us a valuable resource to be able to do just that. Thank you Claire.
Sally Davis
Claire has helped me so much these past few weeks. If someone told me how different I would be feeling now I’d never have believed them. The way I see things seem so bizarre. Can’t recommend Claire enough!
jonny knight
I am very thankful for Claire for getting me through what was for me a traumatic experience. I did not know I was suffering with anxiety and believed it was heart related and didn't understand what was going on and why I was having panic attacks. Thank you Claire 🤩
Daniel Hodges
I can't recommend Claire at Mrs Mindset enough! She has given me the ability to control, identify and understand my anxiety & depression. I didn't believe hypnotherapy would be for me but i have tried everything else to no avail, i only wish i had started working with Claire years ago!
Faith Williams
Thank you for making me feel like a new lady x