Communication and Empathy – why is it important in your workplace?
Having effective and clear communication lines in place is crucial for the success of your business. Communication breakdown can happen easily but is not so easy to resolve without effective interventions.
1:1 support in-house, online or in private countryside setting away from the workplace
Costs of ineffective communication skills in the workplace
The workplace is changing at a fast pace. Not keeping up with these changes leads to ineffective and often disastrous outcomes for organisations.
Without an effective strategy in place employees you leave yourself open to:
- Employee frustration and insecurity now knowing where or who to turn to
- Imposter Syndrome and Fear of failure
- Costly mistakes
- Ineffective use of time leading to decreased productivity
In turn, this often leads to absenteeism, stress which has spiralled out of control and inability to function.
Mind Training Solutions
Stay on top of your game with a thriving workforce
I will help you to:
- Create an Employee Communication Strategy
- Protect your employees
- Improve workplace culture
- Reduce employee turnover
- Establish effective communication in the workplace
Small and family organisations
Smaller organisations and departments often suffer most. Whilst a convivial workplace can be pleasant, if not managed effectively, the group dynamics can lead to blurred lines between management and friendship. Ineffective attempts to resolve conflict or an unhealthy situation can lead to anxiety and disharmony leading to complete breakdown of communication. This is where outsourcing to an external provision can establish a healthy and flourishing environment.
Managers and small business owners
What about you? As humans we have an innate ability to understand others feelings. However when we are stressed that ability becomes weakened. Managers and business owners often tell me that they are not managing their time well due to stress and personal difficulties. Distractions from staff, disharmony in the workplace and unclear boundaries all further impact effective working.
It can be daunting to realise that communication is spiralling out of control. Prioritising communication whilst feeling overwhelmed with workload and staff management can seem detrimental to your time. However by establishing clear lines of communication, your working environment can only benefit.
Learn communication tools to keep you thriving and connecting effectively. Reap the benefits of a harmonious and happy team.
Empathic communication at work
Empathic communication in the workplace is essential for producing and generating feedback.
Empathy is the ability to recognise and understand others’ emotions. Ineffective communication can quickly lead to a stressful working environment. Empathy and effective communication can transform a volatile and uncooperative working environment. The result – a happy, healthy and cooperative workforce.
We are all aware of how easily a text message can be misinterpreted.
Consequences of lack of communication skills in the workplace and the ensuing misunderstanding leads to:
- Inadequacy & under performance
- Frustration & anger
- Learned helplessness
- Social conflict
Cultivate a culture of Constructive Communication
Improving empathy and communication reduces workplace stress. Acknowledgement of others opinions and perspectives helps to create positive engagement.
Clear Communication along with an understanding of recommended lines of communication supports employees through challenging situations.
I will help you to cultivate a company culture of:
- Effective verbal and non-verbal communication
- Understanding and controlling emotions
- Emotive language and how and where to use it
- Nurturing positive relationships
Learn the skills to develop:
- Emotional intelligence
- Empathic relationships
- Successful conflict resolutions
- Positive & meaningful connections
- Reflective and active listening
- Communication styles & identification of personality types
How I help you achieve your results
I do 3 things:
- I dissociate blockages from the mind using a range of techniques including mindset coaching and clinical hypnotherapy.
- I help you reprogramme your mind and remove barriers so you can achieve your goal
- I seal the newfound belief in your mind so that you can continue to achieve and be the best you can be.
As a leading therapist in the UK with a proven track record in achieving results, I design a bespoke workplace communication programme to suit your company’s individual needs. An experienced and established therapist, I use a combination of beliefs work, psychotherapy, mind training and neuro linguistic programming to help you achieve your goals and success.
Workshops and 1:1 support can take place at your workplace, online or at my private secluded practice
Involved in supporting organisations and individual wellbeing for over 20 years, I have seen the detrimental impact and immense cost of mental health not being supported in the workplace. Passionate about wellbeing and mental happiness, my unique style of explaining and educating gives invaluable tools for success and growth.
“The sessions were really enjoyable and I’ve changed my thought process completely within a matter of weeks. I have much more confidence, can walk into a pub or swimming pool without getting anxious and I can drive anywhere without fear of failure. I can’t believe how easy it has been. Claire has been a great teacher. Thank you
Now that I know and understand how my mind works I feel more confident and more in control. No-one’s ever shown me that before”